Decagon: AI-Powered Platform for Personalized and Scalable Customer Support
Decagon is an AI-driven customer support platform designed to provide personalized, efficient, and scalable service across multiple channels such as chat, email, and voice. Its AI agents handle a wide range of inquiries with high accuracy and empathy, operating 24/7 and supporting multiple languages. The platform enables businesses to define complex workflows using natural language, allowing AI to perform consistent, context-aware actions. Decagon integrates smoothly with existing systems like CRM and knowledge bases, enhancing customer support operations while leveraging current infrastructure.
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